The problem
On certain passenger vehicles, a problem in the manufacturing process of the rear brake rotors may have resulted in the creation of a crack where the brake disc and the parking brake drum meet. Further cracking of the rotor could occur due to braking torque when the vehicle is driven and the brakes are applied. The brake drum, connected to the wheel hub, would completely separate from the disc.
The risk
If this happened, the wheel would continue to turn, but the disc would stop, and there would be no braking capacity at that wheel, increasing the risk of a crash.
The fix
Dealers will replace both rear brake rotors. Owner notification began march 25, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V088000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.