The problem
On certain motorcycles, the fuel tanks may have been improperly mounted to the motorcycle. This can put unnecessary stress on the tank mounting tabs, causing these tabs to fail, with the possibility of fuel spillage.
The risk
Fuel spillage, in the presence of an ignition source, could result in a fire.
The fix
Dealers will remove the tanks, replace the mounting grommets and related hardware, and remount the tanks. Owner notification began april 1, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact big dog at 1-316-267-2597.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bigdog dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.