The problem
On certain bumper-pull horse trailers, the safety cables, used to maintain a connection between the trailer and tow vehicle, are not equipped with thimbles and thus do not conform to sae j684.
The risk
The cable could fail allowing the trailer/tow vehicle to separate, increasing the risk of a crash.
The fix
Dealers will install new safety cables with thimbles, which conform to sae j684. Owner notification began april 1, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hart at 1-888-810-4278.
Contacts
Consumers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hart dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V092000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.