The problem
Certain passenger vehicles fail to conform to federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." Some of these vehicles were produced with a left low-beam headlamp that does not meet the photometric performance requirements of the standard.
The risk
Light intensities below the minimum intensity requirements cause reduction in visibility down the road for the driver of the vehicle and intensities above the maximum intensity requirements cause increase in glare for drivers ahead of, or approaching, the vehicle.
The fix
Dealers will inspect the left low-beam headlamp and replace it if it does not meet requirements. Owner notification began may 23, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V107000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.