The problem
On certain motorcycles equipped with rear shock absorbers made by sway-a-way, the bolts that mount the rear shock absorbers to the swing arm could break.
The risk
This could result in the collapse of the rear suspension, increasing the risk of a crash.
The fix
Dealers will inspect the rear shock absorbers and replace them if necessary. Owner notification is expected to begin during may 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact indian at 1-408-846-7228.
Contacts
Indian motorcycle recall bulletin no. Imcsb-039. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V124000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.