The problem
Certain motor homes equipped with certain drag links, tie rods and ball socket bearings, part no. Trw 24 dl, supplied by holland neway and manufactured by trw. These steering components have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
The risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a vehicle crash.
The fix
Trw will be notifying country coach customers and providing remedy free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact trw at 1-866-280-3287 or country coach at 1-800-547-8015.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Allure, Intrigue dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V126001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.