The problem
On certain 4x2 vehicles equipped with an alloy wheel tire upgrade (options wm4, wm8, zl1-zl4, dh4, or dh5) installed by the processing centers in jacksonville, florida or commerce, georgia, a label identifying the spare tire as a temporary use spare tire was not installed. The upgrade includes 4 larger size tires with alloy wheels. The original spare tire/steel wheel is not part of the upgrade and was not changed.
The risk
Different operating characteristics can be experienced when the spare tire is installed on the vehicle.
The fix
Owners will be provided with a caution label and an insert for their owner's manual. Owner notification began july 15, 2002. Owners who do not receive the free remedy within a reasonable time should contact southeast toyota at 1-800-301-6859.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V129000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.