The problem
On certain passenger vehicles built by mitsubishi motor corporation for daimlerchrysler, a condition exists that allows oil to leak from the all-wheel drive transfer case.
The risk
Low oil levels in the transfer case could cause bearing damage and result in drive train lockup, increasing the risk of a crash.
The fix
Dealers will inspect the transfer case for indications of oil leakage. Vehicles that have no oil leakage will have the transfer case oil changed. Vehicles that have oil leakage will have the transfer case resealed or replaced if necessary. Owner notification is expected to begin december 2, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. B17. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V143002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.