The problem
On certain transit buses equipped with passenger seat belts with retractors, the cover halves for the retractable portion of the belt can separate completely and release the seat belt connector. If this occurs, one of the load bearing pins in the connector could separate from the connector and render the seat belt unusable. In the event of a crash, the seat occupant would not be properly restrained resulting in an injury. The seat belt supplier, am-safe, will provide a snap on "over-cover" to owners to prevent the seat belt cover from separating.
The risk
If this occurs, one of the load bearing pins in the connector could separate from the connector and render the seat belt unusable. In the event of a crash, the seat occupant would not be properly restrained resulting in an injury.
The fix
Owners will be provided a snap-on "over-cover" to prevent the seat belt cover from separating. Owners who do not receive the free remedy within a reasonable time should contact amsafe at 574-266-8330 or coach and equipment at 1-315-535-7517.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coach And Equipment dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V160003.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.