The problem
On certain passenger vehicles, the driver's side seat belt contacted the seat recliner during a 35 mph ncap full-frontal barrier impact test.
The risk
The edge of the recliner mechanism caused a partial cut in the lap portion of the webbing. If the webbing is cut, it increases the risk of injury in a crash.
The fix
Dealers will install an insert behind the driver side seat lower trim panel. Owner notification began june 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V169000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.