The problem
On certain motorcycles, the rear axles are made of a material with a lower than desirable yield strength.
The risk
Under repeated heavy loads, the rear axle could deform causing excessive wear in the rear wheel bearings potentially leading to overheating and seizing of the bearings, increasing the risk of a crash.
The fix
Dealers will replace the rear axles on these motorcycles. Owner notification began august 16, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact indian at 1-408-846-7228.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V180000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.