The problem
Certain transit buses fail to comply with requirements of federal motor vehicle standard no. 101, "Controls and displays." This standard requires specific labeling for "engine start" and "engine stop." The wording of the labels on these vehicles do not meet the requirements of the standard.
The risk
The operator could place the engine switch in a position other than that intended, increasing the risk of a crash.
The fix
Owners will be provided with new decals and installation instructions. Owner notification began august 29, 2002. Owners who do not receive the free label and installation instructions within a reasonable time should contact blue bird at 1-478-822-2242.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V185000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.