The problem
On certain passenger vehicles and limousines, the low pressure brake fluid feed pipe between the master cylinder and remote reservoir has the potential to trap or retain air.
The risk
This air could enter the master cylinder causing excessive pedal travel and partial failure of the primary circuit, increasing the risk of a crash.
The fix
Dealers will replace both hoses and brake fluid reservoir. Owner notification began july 19, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact rolls-royce at 1-800-777-6923.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley, Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V187000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.