The problem
On certain motorcycles, due to a manufacturing defect, it is possible that the wheel could develop a crack. Over time, the crack could worsen to the point that the wheel failed and the drive belt derailed.
The risk
This would result in a loss of drive capability at the rear wheel, increasing the risk of a crash.
The fix
Dealers will replace the rear drive belt wheel. Owner notification began september 10, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117, option #4.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V190000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.