The problem
On certain passenger vehicles, the fuel tanks can leak.
The risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
The fix
Dealers will replace the fuel tank. Owner notification began august 26, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact lotus at 1-800-245-6887.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lotus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V199000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.