The problem
On sport utility vehicles, there is a breather hose that attaches to the nozzle of the on-board refueling vapor recovery (orvr) valve, which is located on the topside of the fuel tank. The breather hose is attached with a clamp, whose "tabs" face in the upward direction. When the vehicle was crashed under the new car assessment program (ncap) test (i.E., 35 Mph frontal barrier crash), the clamp "tabs" contacted the underside of the body due to movement of the fuel tank, causing the nozzle to break.
The risk
In the worst case, nozzle breakage could result in fuel leakage if the vehicle rolls-over after a high speed frontal crash.
The fix
Dealers will rotate the specified clamp. Owner notification began september 23, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V208000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.