The problem
On certain sport utility vehicles, the passenger-side air bag inflator modules were manufactured and shipped without a necessary component known as a check valve pin.
The risk
In the event of a crash, the air bag will not inflate properly or sufficiently resulting in an increased risk of injury to the seat occupant.
The fix
Dealers will replace the passenger side air bag. Owner notification is expected to begin during august or september 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-643-4070.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V213000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.