The problem
On certain rear engine school and transit buses equipped with cummins isb engines, the wiring harness to the combustion air intake grid heater could chafe against engine components.
The risk
The harness can wear through causing an electrical short in the grid heater power supply, increasing the risk of a fire.
The fix
Owners will be contacted and advised to add a bracket to support the harness away from the engine components. Blue bird will provide a replacement harness for any harnesses found abraded and will reimburse the customer for the labor required to replace the harness. Owner notification is expected to begin on or about september 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-478-822-2242.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V217000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.