The problem
On certain 4-door passenger vehicles, the side air bag system could deploy in certain non-crash impacts, such as when contacting large potholes or curbs at substantial speeds.
The risk
This could cause the side air bag and head protection system to deploy without an actual side crash or impact severe enough to cause significant visible damage to the vehicle. Unexpected deployment of the side air bag could cause serious injury if the occupant's head is resting near the side air bag.
The fix
Dealers will recalibrate the central air bag control module to reduce the possibility of such a non-crash deployment. Owner notification began october 25, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V223000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.