The problem
Certain all-wheel drive sport utility vehicles were built without a power steering bracket to secure the positive battery cable, allowing the cable to come in contact with the steering shaft.
The risk
This contact could cause a wear-through of the cable insulation, exposing the wire core and result in intermittent electrical shorting. If enough current is discharged at the point of contact, an engine compartment fire could occur.
The fix
Dealers will inspect the positive battery cable routing and re-route, if necessary. No owner notification will take place since all vehicles were captured at the dealers.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V224000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.