The problem
On certain class a motor homes, the floor truss network support system has a potential to weaken causing internal and external features to become misaligned. The affected vehicles are 1999 - 2003 class a motor homes manufactured on f53 20,500 pound gross vehicle weight rating (gvwr), ford chassis, and 2000-2003 class a motor homes manufactured on w-22 22,000 pound gvwr, workhorse chassis.
The risk
Conditions can result in the bottoming out the suspension and amplification of the stress placed on the floor truss network. The additional stress can result in the fracture of welds securing the floor truss network system to the chassis frame rail and/or fracture of the floor truss network support system. The possibility exists that there could be damage to electrical wiring and/or fuel lines which could potentially lead to a fire.
The fix
Dealers will inspect the floor truss network support system, reinforce the existing structure, and repair, as needed, the floor truss network support. Owner notification began november 5, 2002. Owners should contact monaco at 1-800-685-6545.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Holiday Rambler, Monaco Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.