The problem
Certain 4x2 sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The rear tire pressure is incorrectly listed on the label for 4.2 Vehicles.
The risk
Customers may inflate their rear tires based on the incorrect tire pressure information on the certification label.
The fix
A supplementary label will be sent to customers to place near the certification label to identify the appropriate rear tire pressure. The customer may also have the dealer install the label on the vehicle, if they so desire. Owner notification is expected to begin during september or october 2002. Owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V239000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.