The problem
On certain vehicles equipped with bendix tc-7 trailer control hand-operated valve with push-to-connect fittings. The delivery port in the valve body may be partially blocked due to a problem during the molding process.
The risk
Such blockage may slow the delivery and exhaust of air to and from the trailer brakes when they are operated by this hand-operated trailer control valve.
The fix
Paccar will notify its customers and inspect and replace, if necessary, the hand valve free of charge. Owner notification began october 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 940-591-4201.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V241001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.