The problem
On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.
The risk
A gas leak of sufficient quantity concentrated in an area to create a combustible mixture and in the presence of an ignition source could result in a fire.
The fix
Dealers will install a redesigned "t" fitting on #4 fuel tank and tested for leakage. Owner notification began september 13, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V249000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.