The problem
Certain flatbed, dump, truck dolly, unloader, frameless, and pup trailers fail to comply with the requirements of federal motor vehicle safety standard no. 121, "Air brake systems." These vehicles have inaccurate weight-related information on the certification labels.
The risk
If that inaccurate information is relied upon by the owner of the vehicle, then extra weight loaded onto a vehicle could affect the air brake system performance.
The fix
Dealers will correct the certification label. Owner notification is expected to begin during september or october 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact east manufacturing at 1-330-325-9921.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East Manufacturing dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V255000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.