The problem
On certain passenger vehicles equipped with 3-spoke sport steering wheels, it is possible that the igniter for the driver's side air bag may not have been properly assembled.
The risk
An improperly positioned igniter will not activate the air bag in the event of a crash.
The fix
Dealers will replace the air bags. Owner notification began november 18, 2002. Owners should contact audi at 1-800-822-2834.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V275000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.