The problem
Certain motor homes equipped with norcold refrigerator cooling units model numbers 442, 443, 452, ev452, 453, 462, ev462, 463, ev463, 482, ev482, 483, ev483, 874, and 875 manufactured between january 1987 and may 1995. These refrigerators can experience a break down in a rubber seal within the gas valve. As the rubber seal ages, a leak may occur, allowing propane gas to accumulate in the burner area.
The risk
The consequence can result in a fire, possibly causing serious injury or death.
The fix
Norcold will notify its customers and provide a replacement gas valve free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold service center at 1-800-667-3005.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V276003.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.