The problem
Certain passenger vehicles have loose pinch bolts that secure the lower control arm to the steering knuckle have been reported.
The risk
Loose pinch bolts could exhibit noise, vibration and, in extreme cases if left uncorrected, separation of the joint or fracture of the ball joint stud, increasing the risk of a crash.
The fix
Dealers will inspect the steering knuckle pinch bolt for tightness and correct as necessary. Owner notification began february 10, 2003. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V289000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.