The problem
On certain van trailers with slide suspensions, improperly applied weld attachment of the upper bogie rails to trailer crossmembers.
The risk
TRAILER TURN OVER OR A VEHICLE CRASH COULD OCCUR.
The fix
Dealers will reweld the rail attachment welds and install attachment clips/gussets. Owner notification began november 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact great dane at 1-877-369-3493.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Great Dane dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V304000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.