The problem
Certain vans were built without a wheel bearing assembly retaining nut, which could lead to a possible bearing separation.
The risk
If this were to occur, the amber-colored abs tell-tale lamp in the instrument panel would illuminate and the abs system would be disabled. The driver would also notice a grinding noise, a decrease in the vehicle speed, and the steering will pull in the direction of the affected brake assembly. This could result in a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will inspect the wheel bearing assembly. If the inspection reveals a missing retaining nut, the wheel bearing assembly will be replaced. Owner notification began november 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V305000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.