The problem
On certain passenger vehicles, some front seat back recliner gear teeth may wear excessively through repeated use, which could cause the seat back to slip partially rearward when force is applied.
The risk
If this happens while the vehicle is being driven, it could cause a loss of control, increasing the risk of a crash.
The fix
Dealers will replace the front seat recliner mechanisms. This is an expansion of a previous recall (99v045). Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000, prompt 3.
Contacts
Gm recall 02056/saturn recall 03c04. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V307000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.