The problem
On certain motorcycles, the fasteners that bolt the windshield to the mounting clamps can break, causing the windshield to come partially or completely off the bike.
The risk
If this happens while the motorcycle is in use, the rider could be injured by the windshield.
The fix
Dealers will replace the windshields. Owner notification began january 16, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact indian motorcycle at 1-888-899-2997.
Contacts
Indian motorcycle recall bulletin no. Imcsb-050. Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V311000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.