The problem
On some sedans and station wagons equipped with seat heaters, it is possible that excessive compression of the seat cushion could cause damage to the electrical wiring of the seat heater.
The risk
If this occurs, the damage could result in a short circuit that could cause a fire.
The fix
Dealers will disconnect the existing wires and install a new electronic thermostat and cable harness. Owner notification began on february 19, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-458-1552.
Contacts
Volvo cars recall no. 112. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V314000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.