The problem
On certain school and transit buses equipped with reyco rear axle air suspensions, deflated suspension air bags could create excessive driveline angles causing u-joint damage.
The risk
The drive shaft could fall off of the bus. Following vehicles could then run over this obstacle, increasing the risk of damage to the following vehicle.
The fix
Dealers will install axle stops to limit rear suspension travel and fastener torque will be checked on the suspension height control rod. Owner notification is expected to begin during february 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V320000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.