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Safety recall · 02V326000

Steering: tie rod assembly Chevrolet, GMC recall

GENERAL MOTORS CORP. reported this recall to NHTSA on December 2, 2002. It covers about 18,648 vehicles across 2 model years listed below. The repair is free.

Campaign
02V326000
Reported
Dec 2, 2002
Vehicles
18,648
Area
Steering

The problem

On certain vans, the right-hand tie rod end nut may not be tightened adequately. The nut can loosen resulting in separation of the tie rod from the steering knuckle.

The risk

Separation of a tie rod can cause unexpected vehicle steering in some maneuvers and could cause a crash without prior warning.

The fix

Dealers will tighten the tie rod end nut and, if necessary, replace the tie rod end. Owner notification began november 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.

Contacts

Cgm recall no. 02058. Ustomers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V326000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2003 Chevrolet Express011F
2003 GMC Savana011F

Questions

Is the 02V326000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. GENERAL MOTORS CORP.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 02V326000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 02V326000 announced?

GENERAL MOTORS CORP. reported it to NHTSA on December 2, 2002. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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