The problem
On certain vans with an 8,500 lb. Or 8,600 lb. Gross vehicle weight rating, the nut attaching the pitman arm to the steering linkage may not be tightened adequately resulting in a possible separation.
The risk
A separation could result in loss of vehicle control, and a crash could occur with prior warning.
The fix
Dealers will tighten the pitman arm nut to the proper specification. If the nut is missing, the dealer will install a new nut and tighten it correctly. Owner notification began december 10, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Contacts
Gm recall no. 02063. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.