The problem
On certain dual axle, refrigerated trailers built with an optional pintle hook assembly (premier type) for use in "super doubles" operations, some welds may have been missed that attach the reinforcement channel to the pintle hook mounting plate at the rear subframe.
The risk
Full or partial separation of the pintle hook assembly from its mounting could occur, increasing the risk of a crash.
The fix
Dealers will replace the pintle hook mounting assembly. Owner notification is expected to begin during december 2002 or january 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact utility at 1-800-423-6591.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V333000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.