The problem
On certain heavy trucks, the cast output yoke on the mercedes-benz transmissions could fracture on vehicle with 1610 or 16t series drivelines.
The risk
If pieces of the yoke separate, the debris can represent a potential hzard to people outside the vheicle and to other passing vehicles.
The fix
Dealers will replace the cast transmission output yoke with a forged part. Owner notification began on january 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-405. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V336000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.