The problem
On certain sport utility vehicles equipped with five factory alloy wheels (model 6934 and 6936), with factory llat, and with port installed wr4, four alloy wheel upgrade processed at the jacksonville, florida port and distributed by southeast toyota distributors in the states of alabama, florida, georgia, north and south carolina, when the vehicles were processed at the port, an alloy tire/wheel upgrade was installed. The upgrade included 4 alloy wheels. The original spare tire/alloy wheel was not changed. The spare tire requires the use of a different style of wheel nut to attach it to the vehicle.
The risk
If the spare tire/wheel is installed on the vehicle using the wheel nuts provided for the upgrade alloy wheel, damage to the wheel could result and could eventually lead to a loose wheel.
The fix
Owners will be provided with different style lug nuts, a warning label for the spare re/alloy wheel, and an owner's manual addendum.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V339000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.