The problem
Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. The filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. This does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.
The risk
If this condition occurred while the vehicle is in motion, the engine could stall. Also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
The fix
Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 And date code 0237, 0249, or 0252. Replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 And date code 0237, 0249, 0251, or 0304. Replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 And date code 0249. These part numbers and date codes appear on the gold-tone filter. Distributors and retailers will be notified to isolate and return affected inventory. Owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. If so, the owners should have the filter replaced. To receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., P.O. Box 861, mahwah, nj 07430, attn: fuel filter recall. Intercontinental will mail a full refund to the owner.
Contacts
This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivans or any other products manufactured by daimlerchrysler corporation. Consumers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03E045000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.