The problem
On certain medium duty trucks, the drive shaft connecting the transmission to the rear differential is comprised of two or three individual sub-sections bolted together. One end of each individual sub-section contains a flange yoke supporting a universal joint. The flange yoke on one or more individual sub-sections could develop a crack in the shoulder supporting the universal joint.
The risk
This condition could increase the risk of a crash.
The fix
Dealers will replace the drive shaft sub-section. Owner notification began may 5, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan diesel at 1-972-756-5500.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan Diesel, UD dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.