The problem
On certain passenger sedans, the power circuit which feeds the direction indicator system could fail. This could result in the driver being unaware that the external turning indicators are not operating because the internal "tell-tail" light on the driver's instrument panel continues to work normally.
The risk
The loss of rear turn signals could fail to warn a following driver that the vehicle is turning and could result in a crash.
The fix
Dealers will replace the general electric module. Owner notification began april 1, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jaguar at 1-201-818-8500.
Contacts
Jaguar recall no. R935. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.