The problem
Certain pickup trucks fail to conform to federal motor vehicle safety standard no. 212, "Windshield mounting." Some of these vehicles lack a continuous urethane bonding bead between the body surface and the windshield.
The risk
In vehicles with this condition, the windshield may not be retained in accordance with the safety standard during a vehicle crash.
The fix
Dealers will remove, reseal, and reinstall the windshield. Owner notification began on january 28, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Contacts
Gm recall no. 03001. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V018000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.