The problem
On certain fire chassis equipped with harrison hydra-gen generators. The tubing connecting the soft start to the generator pump can break away from the fitting and spray hydraulic fluid onto the exhaust.
The risk
This can cause a fire that could endanger people in the vicinity, the vehicle itself, and nearby property.
The fix
Dealers will remove two pieces of steel tubing and replace them with high pressure hose. Owner notification is expected to begin during february 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 1-888-974-3723.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V043000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.