The problem
On certain vans with a gross vehicle weight of less than 8,500 pounds, during a vehicle crash sufficient enough to deploy the safety belt pretensioner, the front safety belt buckles may not release after the vehicle crash, or alternately may eject the safety belt latch during the vehicle crash.
The risk
This could result in increased risk of personal injury.
The fix
Dealers will replace the front driver and passenger side safety belt buckle. Owner notification began june 3, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Contacts
Gm recall no. 03007. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V050000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.