The problem
On certain transit buses equipped with detroit diesel series 50 engine configurations, a hydraulic motor used to drive the engine cooling fan motor has two hoses connected to it, including a high pressure input hose. The high pressure hose is constructed with reusable or crimp ends. The hydraulic motor is located at the rear of the bus, inside the engine compartment. The end of the hose that is connected to the fan motor has disconnected from the hose connector.
The fix
Dealers will replace the hydraulic hose assembly. Owner notification began april 1, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact orion at 1-905-403-1111.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V063000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.