The problem
On certain heavy duty trucks built with a detroit engine and a leece neville alternator. The electrical terminal at the alternator end of the cable that runs from the starter to the battery stud on the alternator may break off, due to vibration in the cable.
The risk
If the terminal breaks off, the cab will lose all power, resulting in complete electrical failure and engine shutdown, which may result in a crash and potentially cause property damage, personal injury, or death.
The fix
Dealers will reroute and rewire the wiring harness to the alternator. Owner notification began on march 13, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Contacts
International recall no. 03506. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V072000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.