The problem
On certain heavy duty trucks built with international code 16sch (lower bunk webbing restraint). Four bolts hold the bunk webbing restraint latch brackets to the bunk base. These bolts were supposed to be grade 8 bolts but grade 5 bolts were installed.
The risk
In the event of a crash, the restraint may not contain the occupant as required by federal motor carrier safety regulation 393.76 "Sleeper berths," and may result in property damage, personal injury, or death.
The fix
Dealers will inspect and replace all grade 5 bolts with grade 8 bolts. Owner notification began on march 17, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Contacts
International recall no. 03507. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V073000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.