The problem
On certain pickup trucks, the electrical connector at the bottom of the steering column contains an under-sized terminal for the hvac blower motor circuit. Localized heating from current flow with the blower speed set on high may cause the terminal contacts to relax and lose electrical contact. This can cause the hvac blower motor to become inoperative.
The risk
This condition could cause impairment of visibility in inclement weather, increasing the risk of a crash.
The fix
Dealers will install a wiring harness overlay to correct this condition. Owner notification began april 15, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. C11. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V078000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.