The problem
On certain school and transit buses equipped with cummins isb 6 cylinder engines, the lower alternator support brace or mounting hardware can loosen or break which will allow the alternator to drop onto the engine.
The risk
In this event, the electrical wiring harness may be damaged and the possibility of fire may exist.
The fix
Cummins will notify customers and replace the upper and lower alternator support brackets free of charge. Owners who take their vehicle to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins at 1-800-343-7357 or blue bird at 478-822-2242.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V085000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.